If you’ve been financially affected by COVID-19, you may be eligible for:
- Unemployment insurance
- Paid sick leave
- Golden State Stimulus payments
- Housing, rent, and utilities
- Healthcare and health insurance
- Benefits for families with children
- Funeral costs
You may be eligible for unemployment insurance benefits if:
- You lost your job
- Your hours were reduced
- Your business was affected by COVID-19
Most federal unemployment benefits ended in September 2021. This includes:
- Pandemic unemployment assistance
- Pandemic additional compensation
- Pandemic emergency unemployment compensation
- Mixed earner unemployment compensation
- Federal-state extended duration
Paid sick leave and other benefits
If you cannot work because you (or a family member you’re taking care of) are sick or quarantined due to COVID-19, you can:
- Learn about all worker leave and pay benefits related to COVID-19
- Compare state paid leave options, including sick, family, and supplemental leave
- Use the navigator tool to find benefits and leave for your situation
- Find information about paid sick leave options at California’s Safer At Work website
- Check if you may be eligible for paid family leave
You may also be able to use paid sick leave or COVID-19 supplemental paid sick leave:
- To go to your vaccine appointment
- If you experience vaccine-related side effects
You may be eligible for California’s COVID-19 supplemental paid sick leave if you couldn’t work between January 1 and September 30, 2021. Use the eligibility navigator to check if you may qualify.
If you cannot work due to, or are recovering from, COVID-19 illness, you may be eligible for:
Find information about all of these benefits in this chart.
Check the FAQs about these topics:
- Job-protected unpaid leave (page 5)
- Reasonable accommodation for a disability due to COVID-19 (pages 5-7)
Hotel rooms for healthcare workers
On June 15, 2021, the Hotel rooms for California healthcare workers program was discontinued for all facilities except those located in Riverside, Imperial, and San Diego counties.
Help for agricultural workers
California offers in-home quarantine support in participating counties for workers who need to self-isolate for up to 14 days. Hotel rooms are also offered in some areas. Visit Help for agricultural workers for more information.
Golden State Stimulus payments
Depending on your income, you may qualify for a Golden State Stimulus (GSS) payment. Qualifying taxpayers get GSS payments of either $600 or $1,200. This includes undocumented workers. Families with children may receive an increased payment.
Your 2020 state tax return determines if you’re eligible to receive a GSS payment. You may qualify for a GSS payment if you earned:
- $30,000 or less and qualified for the California Earned Income Tax Credit (CalEITC), or
- $75,000 or less and used an Individual Taxpayer Identification Number (ITIN) to file your taxes
Learn more about who qualifies for the GSS.
How to get the GSS
If you’ve already filed your 2020 tax return, you do not have to do anything else. If you qualify, you’ll receive your payments by direct deposit or a check in the mail.
Generally, you must have filed your 2020 state tax return by October 15, 2021 to be eligible for a GSS payment. If you’re waiting to receive your ITIN, make sure to file your taxes by February 15, 2022 to be eligible.
Find food options available to everyone, whether you are working or not.
More options are available for:
Housing, rent, and utilities
If you are homeless, find a contact in your area for help.
If you own a home and are behind on your mortgage payments due to COVID-19, find out how to request mortgage forbearance.
Healthcare and health insurance
Community health clinics
Community health centers and clinics offer free or low-cost medical services. Find a health center in your area.
Get free or low-cost health insurance through Covered California.
If you received unemployment insurance, you may be able to get health insurance for as low as $1 per month.
All plans cover treatment and vaccines for COVID-19.
How to apply
Covered California and Medi-Cal use the same application. You can submit one application to find out which programs you qualify for. You may qualify for both.Apply for Covered California
For free and confidential help, call 800-300-1506 (M-F, 8 am to 6 pm).
Benefits for families with children
CalWORKs cash aid
Families with children may be eligible for cash aid through the CalWORKs program. Families that qualify get monthly cash aid to help pay for housing, food, clothing, and more.
Families that have little cash on hand may qualify. It also depends on other factors like:
Families that have little or no cash can receive up to $200 immediately if they have a family emergency like:
- No food, essential clothing, or place to stay
- Urgent medical needs
Child tax credit
If you have children, you may be eligible for the federal Child Tax Credit (CTC), even if you make little or no money.
You may qualify for the CTC if you have children under age 18 that live with you most of the time, and you earn up to:
- $150,000 per year (joint filers)
- $112,500 per year (single head of household)
- $75,000 per year (other single filers)
How to get the CTC
If you qualify, you will receive the CTC if you’ve done any of these:
- Filed a 2019 or a 2020 tax return
- Gave the IRS your information using a non-filer portal
- Gave the IRS your information to receive the Economic Impact Payment
File a simplified tax return by November 15, 2021, if you:
- Have not given the IRS your information
- Usually do not need to file taxes
You do not have to wait until you file your taxes in 2022 to start getting the CTC. You can get half of your CTC money in 2021 as advance monthly payments. You will get the other half when you file your tax return in 2022.
From July 2021 through December 2021, you can get monthly CTC payments up to:
- $300 per child under age 6
- $250 per child ages 6 to 17
Eligible families receive monthly deposits or paper checks directly from the IRS.
Use the CTC Update Portal to:
- Check your eligibility for advance payments
- Get information about your monthly payment amounts
- Opt-out of advance payments
Call the CTC Helpline at 800-908-4184 to talk to someone who can answer general CTC questions.
California’s child tax credits
State tax credits are available to working Californians that have children. This includes undocumented workers.
California Earned Income Tax Credit (CalEITC)
If you’re working for a low wage, you can get money back based on how much you earned and how many children you have. If you made less than $30,000 in 2020, you may qualify for the CalEITC.
The CalEITC is a tax credit that can reduce the amount of taxes you owe or increase your tax refund amount. Getting CalEITC will not affect your eligibility for any other benefits.
Young Child Tax Credit (YCTC)
You may qualify for the Young Child Tax Credit (YCTC) of up to $1,000 if you:
- Qualified for CalEITC, and
- Have a child that was under age 6 on December 31, 2020
If you qualify, you could get a bigger tax refund or a reduced tax bill.
How to get these tax credits
You must file your state tax return to claim both the CalEITC and the YCTC. File your taxes online for free. If you don’t have a Social Security Number, file your taxes with an Individual Taxpayer Identification Number (ITIN). Find out more about ITINs and how you can get one.
Financial help is available for COVID-19 related funeral expenses.
To apply, call the COVID-19 funeral assistance helpline at 844-684-6333 (M-F, 6 am to 6 pm). You cannot apply online.
Find more details in the frequently asked questions.
If you’re struggling with housing due to COVID-19, you may be eligible for relief.
On this page:
- Eviction protection for renters
- Help with rent and utilities for landlords and renters
- Mortgage forbearance for homeowners and landlords
- Help for people without housing
Eviction protection for renters
If you cannot pay your full rent because of COVID-19, state law protects you from eviction until September 30, 2021. This applies to all residential tenants, regardless of immigration status.
Current eviction protection
To avoid eviction, you must:
- Give your landlord a signed declaration within 15 days of getting a notice to pay rent
- Pay 25% of all rent due from September 2020 through September 2021 by September 30, 2021
This protects you from eviction through September 30, 2021.
If you still owe any rent after September 30, 2021, your landlord can sue you starting November 1, 2021. This is true even if you paid 25% of your rent to avoid eviction. Apply for rent relief to cover 100% of past due rent.
Eviction protection after September 30, 2021
To avoid eviction for unpaid rent after September 30, 2021, you must apply for rent relief. Your landlord cannot evict you if you’ve applied and are waiting to find out if you’re eligible. This protection lasts until March 31, 2022.
If you get a notice from your landlord demanding rent payment, make sure you apply within 15 days.
If you owe rent and do not apply for rent relief, your landlord can evict you. Your landlord must apply for rent relief before they can evict you for unpaid rent.
Eviction protection resources
Find more information about protection from eviction for unpaid rent due to COVID-19:
- Fact sheet on tenant protection
- Tenant protection guidelines
- Frequently asked questions about the COVID-19 Tenant Relief Act
Get legal help for free or at low-cost from statewide and local organizations.
Contact a local agency to get free rental counseling.
Help with rent and utilities for landlords and renters
Renters and landlords can get financial help to cover 100% of:
- Past due and future rent payments (even if the renter has moved out)
- Utility bills like gas, electric, water, garbage, and internet
We recommend renters and landlords work together to apply. Either can start the process. Renters must provide some information, regardless of who starts the application. Landlords can get paid quicker if they participate in the program. Learn about how to apply.Apply for California COVID-19 rent relief
To get help with your application, call the COVID-19 rent relief contact center at 833‑430‑2122. It’s open 7 days a week, 7:00 AM to 7:00 PM Pacific Time.
Details for renters
- Renters with a sublease can apply.
- Your immigration status does not matter. You are not required to show proof of citizenship to apply.
- Your landlord will be notified that you applied for rent relief. Your landlord will not see your application. Your information is private and will not be shared.
- Your application will be assigned to a case manager. Watch for emails or phone calls from your case manager about your application. Be sure to respond so your application keeps moving.
- Applying for rent relief may protect you from eviction and clear your rental debt.
Where payments are sent
If your application is approved, rent payments go to:
- Your landlord if they participate in the rent relief program
- You if your landlord does not participate in the program
If you receive the rent payment, you must pay your landlord within 15 days.
Utility payments go directly to the utility provider.
Mortgage forbearance for homeowners and landlords
Most homeowners can pause or reduce their mortgage payments for a limited time if they’re struggling because of COVID-19. This is called forbearance. You request forbearance from your mortgage servicer. Landlords with four properties or less can also request forbearance.
Learn the steps to pause or reduce your mortgage payments at Help for homeowners.
Your deadline to request forbearance depends on who backs your mortgage.
- If your loan is backed by HUD/FHA, USDA, or VA, the deadline for requesting an initial forbearance is September 30, 2021.
- If your loan is backed by Fannie Mae or Freddie Mac, there currently is not a deadline for requesting an initial forbearance.
If your mortgage is not federally backed, your servicer may offer similar forbearance options. If you are struggling to make your mortgage payments, your servicer must discuss relief options with you.
Your rights if you’re denied forbearance
If your servicer denies your request for forbearance, they must provide you with:
- A detailed description explaining why your request was denied, and
- The specific reasons for the denial
This is true for all mortgages, whether federally-backed or not.
If the explanation says your request has errors or is missing information, you have 21 days to correct these issues.
If you requested forbearance, your lender cannot begin foreclosing on your home or property until they:
- Contact you to request payment
- Wait at least 30 days after contacting you to request payment
- File a declaration that they have contacted you to request payment
- File the forbearance denial notice
You can contest either the 30-day contact or the forbearance denial notice.
If you believe your lender harmed you by violating the law, you can file a lawsuit against them. You can get free or low-cost legal help from statewide and local organizations.
These protections are in effect until December 1, 2021, if you’re denied forbearance.
Find more information:
Contact a local agency to get free help to avoid foreclosure.
Help for people without housing
If you need temporary housing:
- Call 211 to find a local program. It’s free, confidential, and available 24 hours a day, 7 days a week.
- Reach out to the point of contact for your area.
- Contact your county welfare department to find a program near you.
Hotel rooms through Project Roomkey
You may be able to get a hotel or motel room through Project Roomkey if you:
- Test positive for COVID-19 and need to isolate
- Have been exposed to COVID-19 and need to quarantine
- Are at high-risk, like people over age 65 and those with underlying health conditions
Business owners who have been financially affected by COVID-19 can:
- Prevent layoffs and bring back furloughed or laid-off workers at reduced hours through the Work Sharing Program
- Workers can keep their job and get partial unemployment benefits to supplement reduced work hours. This helps you avoid hiring and training expenses.
- Get relief and extensions for filing state tax returns
- Claim federal employer tax credits:
- Apply for:
- COVID-19 Economic Injury Disaster Loan (available through December 31, 2021)
- California Small Business COVID-19 Relief Grant Program (available between September 9 and 30, 2021)
- Shuttered Venue Operators Grant (available to live venues, museums, and movie theaters through August 20, 2021)
California has requirements and recommendations for mega-events to reduce COVID-19 transmission.
On this page:
What mega-events are
Mega-events are indoor events with 1,000 or more people and outdoor events with 10,000 or more people.
This includes events like:
- Conventions, conferences, and expos
- Concerts, shows, and nightclubs
- Sporting events
- Live events and entertainment
- Fairs, festivals, and parades
- Theme parks, amusement parks, and water parks
- Large private events or gatherings
- Large races, marathons, and endurance events
- Car shows
For indoor events with 1,000 or more people, attendees must provide proof that they:
- Are fully vaccinated, or
- Have received a negative COVID-19 test
After September 20, 2021, attendees cannot self-attest to verify vaccination status or a negative test result.Find a testing location Get your digital vaccine record
For outdoor events with 10,000 or more people, the California Department of Public Health (CDPH) recommends that attendees provide proof that they:
- Are fully vaccinated, or
- Have received a negative COVID-19 test
After September 20, 2021, CDPH recommends venue and event operators to:
- Not use self-attestation to verify vaccination status or negative test results
- Use verification options in the CDPH Vaccine Record Guidelines and Standards
Masks at events
All attendees must follow the CDPH Guidance for the Use of Face Coverings.
These measures are in effect through November 1, 2021.
CDPH will review these measures by October 15, 2021, to assess the need for measures after November 1, 2021.
Find more details about the CDPH requirements and recommendations for mega-events:
Sign up for local emergency alerts
Stay informed of local updates by signing up for your county alert.
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This translation tool is provided for purposes of information and convenience.
Google™ Translate is a free third-party service. It is not controlled by the State of California. The State of California cannot guarantee the accuracy of any translation provided by Google™ Translate. The State of California is not liable for any inaccurate information or formatting changes to due using Google™ Translate.
The English web pages of this site are the official and accurate sources. Any differences created by translation are not binding and have no legal effect. Refer to the English pages to resolve any discrepancies.
As part of the administration’s commitment to transparency, this page provides the public with access to contracts valued at over $250,000 that have been entered into as part of the state’s response to the unprecedented COVID-19 pandemic. The goal of this page is to allow Californians to monitor state spending and know where their tax dollars are going.
This page will be updated frequently as additional contracts become available and is meant to include significant high-value contracts that may be of interest to the public. It is not meant to be a full accounting of ALL state expenditures. For more detailed information on state spending, you are encouraged to visit California’s financial transparency portal Open FI$Cal which displays data from the Financial Information System for California (FI$Cal).
- AAA Mobile Solutions: AAA-mobile-solutions-DGS
- ABC Ventures: ABC-ventures-DGS
- Accenture LLP: Accenture-LLP-CDPH
- Accenture LLP (Amendment): Accenture-LLP-CDPH-amendment
- Accenture LLP (Amendment): Accenture-LLP-CDPH-amendment-2
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- Accenture LLP (Amendment): Accenture-LLP-CDPH-2-amendment
- Accenture LLP (Amendment): Accenture-LLP-CDPH-2-amendment-2
- Accenture LLP (Amendment): Accenture-LLP-CDPH-2-amendment-3
- Accenture LLP (Amendment): Accenture-LLP-CDPH-2-amendment-4
- Accenture LLP (Amendment): Accenture-LLP-CDPH-2-amendment-5
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- Aya Healthcare, Inc: Aya-healthcare-inc-CDPH
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- Aya Healthcare, Inc (Amendment): Aya-healthcare-inc-CDPH-amendment-6
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- Aya Healthcare, Inc (Amendment): Aya-healthcare-inc-CDPH-amendment-8
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- Barnard Construction Company, Inc: Barnard-construction-company-inc-DWR
- Barton Healthcare Staffing LLC: Barton-healthcare-staffing-LLC-CDPH
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- Barton Healthcare Staffing LLC (Amendment): Barton-healthcare-staffing-LLC-CDPH-amendment-2
- Bear Mountain Development Company LLC: Bear-mountain-LLC-DGS-March
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- Blue Shield of California: Blue-shield-of-california-GovOps
- Blue Shield of California (Letter of Intent): Blue-shield-of-california-GovOps-letter-of-intent
- BYD Motors LLC (with Amendments): BYD-Motors-LLC-OES
- BYD Motors LLC: BYD-Motors-LLC-OES-5
- California Association of Food Banks: California-association-food-banks-CDFA
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- Cardinal Health Pharmacy Services, LLC (Amendment): Cardinal-health-pharmacy-LLC-CDPH-amendment
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- Color Genomics, Inc: Color-genomics-inc-CDPH-5
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- Correctional Healthcare Associates, Inc: (Amendment): Correctional-healthcare-associates-inc-DSH-amendment
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- Deloitte Consulting LLC: Deloitte-consulting-LLC-EDD
- Deloitte Consulting LLC (Amendment): Deloitte-consulting-LLC-EDD-amendment
- Deloitte Consulting LLC (Amendment): Deloitte-consulting-LLC-EDD-amendment-2
- Deloitte Consulting LLC (Amendment): Deloitte-consulting-LLC-EDD-amendment-3
- Deloitte Consulting LLP, Telephone Claims Center: Deloitte-consulting-LLP-claims-EDD
- Deloitte Consulting LLP, Telephone Claims Center (Amendment): Deloitte-consulting-LLP-claims-EDD-amendment
- Deloitte Consulting LLP, Telephone Claims Center (Amendment): Deloitte-consulting-LLP-claims-EDD-amendment-2
- Deloitte Consulting LLP, Telephone Claims Center (Amendment): Deloitte-consulting-LLP-claims-EDD-amendment-3
- Deloitte Consulting LLP, Telephone Claims Center (Amendment): Deloitte-consulting-LLP-claims-EDD-amendment-4
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- Dignity Health: Dignity-health-CDPH
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- Enterprise Community Partners, Inc: Enterprise-community-partners-HCD
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- Entisys Solutions, Inc: Entisys-solutions-inc-DMV
- Epic Reliable Services LLC: Epic-reliable-services-LLC-DGS
- Equinix LLC: Equinix-LLC-CDT
- Eventus Solutions Group LLC: Eventus-solutions-group-LLC-EDD
- Eventus Solutions Group LLC (Amendment): Eventus-solutions-group-LLC-EDD-amendment
- Eventus Solutions Group LLC (Amendment): Eventus-solutions-group-LLC-EDD-amendment-2
- Eventus Solutions Group LLC (Amendment): Eventus-solutions-group-LLC-EDD-amendment-3
- Express Relief Services: Express-relief-services-DGS
- Express Relief Services: Express-relief-services-DGS-2
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- Faro Consulting & Solutions, Inc: Faro-consulting-solutions-LLC-DMV
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- Good Guard Security Services (Amendment): Good-guard-DSS-Amendment1-2
- Good Guard Security Services (Amendment): Good-guard-DSS-Amendment3
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- The iFish Group, Inc (PM) (Amendment): iFish-group-inc-PM-EDD-amendment-2
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- The iFish Group, Inc (Programmer) (Amendment): iFish-group-inc-programmer-EDD-amendment
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- InterState Oil Company: Interstate-oil-company-DGS-2
- InterState Oil Company: Interstate-oil-company-DGS-3
- InterState Oil Company: Interstate-oil-company-DGS-4
- InterState Oil Company: Interstate-oil-company-DGS-5
- InterState Oil Company: Interstate-oil-company-DGS-6
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- InterState Oil Company: Interstate-oil-company-DGS-8
- InterState Oil Company: Interstate-oil-company-DGS-9
- InterState Oil Company: Interstate-oil-company-DGS-10
- Johns Hopkins University: Johns-hopkins-university-CDT
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- Kaiser Foundation Health Plan, Inc. and Kaiser Foundation Hospitals (Letter of Intent): Kaiser-foundation-GovOps-letter-of-intent
- Kaiser Foundation Hospitals, Dignity Health, Los Angeles County Department of Health: Kaiser-dignity-LA-county-CDPH
- Language Line, Inc: Language-line-services-inc-EDD
- Leland Stanford Junior University (Board of Trustees): Leland-stanford-junior-university-CDT
- LF Staffing Services, Inc: LF-staffing-services-inc-DSH
- Logistics Health, Inc: Logistics-health-inc-CDPH
- Logistics Health, Inc (Amendment): Logistics-health-inc-CDPH-amendment
- Logistics Health, Inc (Amendment): Logistics-health-inc-CDPH-amendment-2
- Logistics Health, Inc (Amendment): Logistics-health-inc-CDPH-amendment-3
- Logistics Health, Inc: Logistics-health-inc-CDPH-2
- Logistics Health, Inc (Amendment): Logistics-health-inc-CDPH-2-amendment
- Logistics Health, Inc (Amendment): Logistics-health-inc-CDPH-2-amendment-2
- Logistics Health, Inc: Logistics-health-inc-CDPH-3
- Logistics Health, Inc: Logistics-health-inc-GovOps
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- Loyal Source Government Services LLC (Amendment): Loyal-source-government-services-LLC-CDPH-amendment
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- MAXIMUS Health Services, Inc: Maximus-health-inc-CDPH
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- Maximus US Services, Inc (Amendment): Maximus-US-services-inc-EDD-amendment
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- M Corp: M-corp-EDD
- Medefis, Inc: Medefis-inc-CDPH
- Medefis, Inc (Amendment): Medefis-inc-CDPH-amendment
- Medefis, Inc (Amendment): Medefis-inc-CDPH-amendment-2
- Medefis, Inc (Amendment): Medefis-inc-CDPH-amendment-3
- Medefis, Inc (Amendment): Medefis-inc-CDPH-amendment-4
- Medefis, Inc (Amendment): Medefis-inc-CDPH-amendment-5
- Medical Dynamics, Inc: Medical-dynamics-inc-DGS
- Medical Dynamics, Inc: Medical-dynamics-inc-DGS-2
- Medical Dynamics, Inc: Medical-dynamics-inc-DGS-3
- Medical Dynamics, Inc: Medical-dynamics-inc-DGS-4
- Medical Dynamics, Inc: Medical-dynamics-inc-DGS-5
- Medical Solutions LLC: Medical-solutions-LLC-CDPH
- Medical Solutions LLC (Amendment): Medical-solutions-LLC-CDPH-amendment
- Medical Solutions LLC (Amendment): Medical-solutions-LLC-CDPH-amendment-2
- MedSupply America LLC: Medsupply-america-LLC-DGS
- Mission Linen Supply: Mission-linen-supply-DGS
- Mission Linen Supply: Mission-linen-supply-DGS-2
- Mission Linen Supply: Mission-linen-supply-DGS-3
- Mobile-Med Work Health Solutions, Inc: Mobile-med-work-health-solutions-inc-CDPH
- Mythics, Inc: Mythics-inc-EDD
- M&M Media Solutions, Inc: MM-media-solutions-inc-CDPH
- Nava Public Benefit Corporation: Nava-public-benefit-corporation-CDT
- Nava Public Benefit Corporation (Amendment): Nava-public-benefit-corporation-CDT-amendment
- Nava Public Benefit Corporation (Amendment): Nava-public-benefit-corporation-CDT-amendment-2
- Nava Public Benefit Corporation (Amendment): Nava-public-benefit-corporation-CDT-amendment-3
- NC4 Public Sector, LLC: NC4-public-sector-LLC-CDPH
- Net InComm, Inc: Net-incomm-inc-CDPH
- Nuna Consulting Group LLC: Nuna-consulting-group-LLC-CDPH
- NWN Corporation dba NWN Solutions Corporation: NWN-corporation-CDPH
- Oakland Hotel LLC: Oakland-hotel-LLC-DSS-Amendment
- Oakland Hotel LLC (Amendment): Oakland-hotel-LLC-DSS
- Oakland Hotels CI LLC: Oakland-hotels-CI-LLC-DSS
- Oakland Hotels CI LLC (Amendment): Oakland-hotels-CI-LLC-DGS-Amendment
- O’Melveny & Myers LLP: Omelveny-myers-LLP-OES
- Optiv Security, Inc: Optiv-security-inc-EDD
- OptumInsight, Inc: Optuminsight-inc-CDPH
- Outreach Solutions as a Service LLC: Outreach-solutions-as-a-service-LLC-EDD
- Pacific Medical Waste LLC: Pacific-medical-waste-LLC-DGS
- Patriot Environmental Services, Inc: Patriot-environmental-services-inc-DWR
- PerkinElmer Health Sciences, Inc: Perkinelmer-health-sciences-inc-CDPH
- PerkinElmer Health Sciences, Inc (Amendment): Perkinelmer-health-sciences-inc-CDPH-amendment
- Physicians for a Healthy California: Physicians-healthy-california-CDPH
- Pioneer Products: Pioneer-products-DGS
- Power Security Group, Inc: Power-security-group-inc-DGS
- Premier Property Preservation LLC: Premier-property-preservation-LLC-CDCR
- Primary Diagnostics, Inc: Primary-diagnostics-inc-CDPH
- Primary Diagnostics, Inc (Amendment): Primary-diagnostics-inc-CDPH-amendment
- ProGuard Security Services, Inc: ProGuard-security-services-inc-DGS
- ProGuard Security Services, Inc (Amendment): ProGuard-security-services-inc-DGS-amendment
- ProLink Healthcare LLC: Prolink-healthcare-LLC-CDPH
- ProLink Healthcare LLC (Amendment): Prolink-healthcare-LLC-CDPH-amendment
- ProLink Healthcare LLC (Amendment): Prolink-healthcare-LLC-CDPH-amendment-2
- ProLink Healthcare LLC (Amendment): Prolink-healthcare-LLC-CDPH-amendment-3
- ProLink Healthcare LLC (Amendment): Prolink-healthcare-LLC-CDPH-amendment-4
- ProLink Healthcare LLC (Amendment): Prolink-healthcare-LLC-CDPH-amendment-5
- ProLink Healthcare LLC (Amendment): Prolink-healthcare-LLC-CDPH-amendment-6
- Radisson Hotel Oakland: Oakland-Alameda-hotels-LLC-DSS
- Radisson Hotel Oakland (Amendment): Oakland-Alameda-hotels-LLC-DGS-Amendment
- Royal Hospitality: Royal-hospitality-OES
- Safety Management Systems, LLC: Safety-management-systems-LLC-DWR
- Safety Management Systems, LLC (Amendment): Safety-management-systems-LLC-DWR-amendment
- SBH Natomas LLC: SBH-Natomas-LLC-CDPH
- SBH Natomas LLC (Amendment): SBH-natomas-LLC-CDPH-Amendment
- SBH Natomas LLC (Amendment): SBH-natomas-LLC-CDPH-Amendment2
- SBH Natomas LLC (Amendment): SBH-natomas-LLC-CDPH-Amendment3
- SBH Natomas LLC (Amendment): SBH-natomas-LLC-CDPH-Amendment4
- SBH Natomas LLC (Amendment): SBH-natomas-LLC-CDPH-Amendment5
- Service Master Restoration: Service-master-restoration-DGS
- Service Master Restoration (Amendment): Service-master-restoration-DGS-amendment
- Service Master Restoration: Service-master-restoration-DGS-2
- SHC Services, Inc: SHC-services-inc-CDPH
- SHC Services, Inc (Amendment): SHC-services-inc-CDPH-amendment
- SHC Services, Inc (Amendment): SHC-services-inc-CDPH-amendment-2
- SHC Services, Inc (Amendment): SHC-services-inc-CDPH-amendment-3
- Sierra Health Foundation: Sierra-health-foundation-OES
- Sierra Health Foundation (Amendment): Sierra-health-foundation-OES-amendment
- SLS Health Services LLC: SLS-health-services-LLC-CDPH
- SLS Health Services LLC (Amendment): SLS-health-services-LLC-CDPH-amendment
- SLS Health Services LLC (Amendment): SLS-health-services-LLC-CDPH-amendment-2
- SLS Health Services LLC (Amendment): SLS-health-services-LLC-CDPH-amendment-3
- SLS Health Services LLC (Amendment): SLS-health-services-LLC-CDPH-amendment-4
- SnapMedTech, Inc: Snapmedtech-inc-CDPH
- SnapMedTech, Inc (Amendment): Snapmedtech-inc-CDPH-amendment
- SnapMedTech, Inc (Amendment): Snapmedtech-inc-CDPH-amendment-2
- SnapMedTech, Inc (Amendment): Snapmedtech-inc-CDPH-amendment-3
- SnapMedTech, Inc (Amendment): Snapmedtech-inc-CDPH-amendment-4
- SnapMedTech, Inc (Amendment): Snapmedtech-inc-CDPH-amendment-5
- SnapMedTech, Inc (Amendment): Snapmedtech-inc-CDPH-amendment-6
- Social Gear Media: Social-gear-media-DGS
- Social Gear Media: Social-gear-media-DGS-2
- Social Gear Media (cancelled): Social-gear-media-DGS-3-cancelled
- Sodexo Operations LLC: Sodexo-operations-LLC-CDPH
- S&S Labor Force: SS-labor-force-DGS
- Sterile Pro LLC: Sterile-pro-LLC-CDCR
- Stier’s RV Centers, LLC: Stiers-rv-centers-LLC-DGS
- St. Vincent Medical Center and Verity Health System of California, Inc: St-vincent-medical-verity-health-CDPH
- Sutter Bay Hospitals dba California Pacific Medical Center: Sutter-bay-hospitals-CDPH
- Syrup Ventures LLC (cancelled): Syrup-ventures-LLC-DGS-cancelled
- Taborda Solutions, Inc: Taborda-solutions-inc-DMV
- Taylor Communications, Inc: Taylor-communications-inc-EDD
- Technology Integration Group: Technology-integration-group-DIR
- Traction Sales and Marketing: Traction-sales-marketing-OES
- Try Touch Services, Inc: Try-touch-service-inc-CDPH
- Turlock RV Center, Inc, dba Best RV Center: Turlock-best-rv-center-DGS
- Turner Construction Company: Turner-construction-company-DGS
- Turner Construction Company: Turner-construction-company-DGS-2
- UC San Diego Health: UC-san-diego-health-CDPH
- Unispace of North America LLC: Unispace-north-america-LLC
- Unispace of North America LLC: Unispace-north-america-LLC-2
- Unispace of North America LLC: Unispace-north-america-LLC-3
- Universal Semiconductor, Inc: Universal-semiconductor-inc-DGS
- University of California, Berkeley (Regents): University-california-berkeley-LWDA
- University of California, Davis (Regents): University-california-davis-LWDA
- University of California San Francisco: University-california-san-francisco-CDPH
- University of California San Francisco: University-california-san-francisco-CDPH-2
- User Friendly Consulting, Inc: User-friendly-consulting-inc-DMV
- User Friendly Consulting, Inc (Amendment): User-friendly-consulting-inc-DMV-amendment
- Value Business Products, Inc: Value-business-products-inc-DMV
- Verily Life Sciences, LLC: Verily-life-sciences-LLC-OES-6140
- Verily Life Sciences, LLC: Verily-life-sciences-LLC-OES-6141
- Verily Life Sciences, LLC (Amendment): Verily-life-sciences-LLC-OES-6141-amendment
- Verily Life Sciences, LLC: Verily-life-sciences-LLC-OES-6155
- Verity Health System of California, Inc. dba Seton Medical Center: Verity-health-seton-medical-CDPH
- Veteran Enhanced Technology Solutions: Veteran-enhanced-technology-solutions-EDD
- Virgin Orbit: Virgin-orbit-DGS
- West Publishing Corporation dba West, A Thomson Reuters Business: West-thomson-reuters-EDD
- West Publishing Corporation dba West, A Thomson Reuters Business (Amendment): West-thomson-reuters-EDD-amendment
- West Publishing Corporation dba West, A Thomson Reuters Business (Amendment): West-thomson-reuters-EDD-amendment-2
- World Central Kitchen: World-central-kitchen-DGS
- Wynden Stark LLC dba GQR Global Markets: Wynden-stark-LLC-CDPH
- Wynden Stark LLC dba GQR Global Markets (Amendment): Wynden-stark-LLC-CDPH-amendment
- Wynden Stark LLC dba GQR Global Markets (Amendment): Wynden-stark-LLC-CDPH-amendment-2
The administration is working diligently to ensure content on this website is fully accessible to all Californians. Cal OES is currently undergoing remediation of all of the documents on this page. In the interim, if any assistance is required in accessing the documents available on this page, please contact: firstname.lastname@example.org.
On March 19, 2020, Governor Newsom issued Executive Order N-33-20 directing all residents immediately to heed current State public health directives to stay home, except as needed to maintain continuity of operations of essential critical infrastructure sectors and additional sectors as the State Public Health Officer may designate as critical to protect health and well-being of all Californians.
In accordance with this order, the State Public Health Officer has designated the following list of Essential Critical Infrastructure Workers to help state, local, tribal, and industry partners as they work to protect communities, while ensuring continuity of functions critical to public health and safety, as well as economic and national security.
1. Health Care / Public Health
The Health Care and Public Health (HPH) Sector is large, diverse, and open, spanning both the public and private sectors. It includes publicly accessible healthcare facilities, research centers, suppliers, manufacturers, and other physical assets and vast, complex public-private information technology systems required for care delivery and to support the rapid, secure transmission and storage of large amounts of HPH data.
Essential workforce, if remote working is not practical:
- Health care providers and caregivers (including physicians, dentists, psychologists, mid-level practitioners, nurses, assistants, and aids; infection control and quality assurance personnel; pharmacists; physical, respiratory, speech and occupational therapists and assistants; social workers and providers serving individuals with disabilities including developmental disabilities; optometrists; speech pathologists; chiropractors; diagnostic and therapeutic technicians; and radiology technologists).
- Workers required for effective clinical, command, infrastructure, support service, administrative, security and intelligence operations across the direct patient care and full healthcare and public health spectrum, including accounting, administrative, admitting and discharge, engineering, accrediting, certification, licensing, credentialing, epidemiological, source plasma and blood donation, food service, environmental services, housekeeping, medical records, information technology and operational technology, nutritionists, sanitarians; emergency medical services workers; prehospital workers including but not limited to urgent care workers; inpatient and hospital workers; outpatient care workers; home care workers; workers at long-term care facilities, residential and community-based providers; workplace safety workers).
- Workers needed to support transportation to and from healthcare facilities and provider appointments.
- Workers needed to provide laundry services, food services, reprocessing of medical equipment, and waste management.
- Vendors and suppliers (including imaging, pharmacy, oxygen services, durable medical equipment)
- Workers who perform critical clinical research, development, and testing needed for COVID-19 response.
- Workers in other medical and life science facilities (including Ambulatory Health and Surgical, Blood Banks, Clinics, Community Mental Health, Comprehensive Outpatient rehabilitation, End Stage Renal Disease, Health Departments, Home Health care, Hospices, Hospitals, Long Term Care, Organ Pharmacies, Procurement Organizations, Psychiatric, Residential, Rural Health Clinics and Federally Qualified Health Centers, and retail facilities specializing in medical goods and supplies, including cannabis).
- Workers for health manufacturing (including life science companies, and companies that have shifted production to medical supplies), materials and parts suppliers, technicians, logistics and warehouse operators, printers, packagers, and distributors of medical equipment (including those who test and repair), personal protective equipment (PPE), isolation barriers, medical gases, pharmaceuticals (including materials used in radioactive drugs, and cannabis products), dietary supplements, blood and blood products, vaccines, testing materials, laboratory supplies, cleaning, sanitizing, disinfecting or sterilization supplies, personal hygiene products, and tissue and paper towel products.
- Public health / community health workers, including those who compile, model, analyze and communicate public health information.
- Behavioral and mental health workers responsible for coordination, outreach, engagement, and treatment to individuals in need of mental health and/or behavioral services.
- Donors of blood bone marrow, blood stem cell, or plasma and the workers of the organizations that operate and manage related activities.
- Workers that manage health plans, billing, and health information.
- Workers who conduct community-based public health functions, conducting epidemiologic surveillance, compiling, analyzing and communicating public health information.
- Workers performing IT and cybersecurity functions at healthcare and public health facilities.
- Workers performing security, incident management, and emergency operations functions at or on behalf of healthcare entities including healthcare coalitions.
- Pharmacy employees, including workers necessary to maintain uninterrupted prescription filling.
- Workers in retail facilities specializing in medical goods and supplies.
- Public health and environmental health workers, including workers specializing in environmental health that focus on implementing environmental controls, sanitary and infection control interventions, healthcare facility safety and emergency preparedness planning, engineered work practices, and developing guidance and protocols for appropriate PPE to prevent COVID-19 disease transmission; Public health/ community health workers (including call center workers) who conduct community- based public health functions, conducting epidemiologic surveillance and compiling, analyzing, and communicating public health information.
- Mortuary services providers, including workers performing mortuary, funeral, cremation burial, cemetery, and related services, including funeral homes, crematoriums, cemetery workers and coffin makers.
- Workers who coordinate with other organizations to ensure the proper recovery, handling, identification, transportation, tracking, storage, and disposal of human remains and personal effects; certify cause of death; and facilitate access to behavioral and mental health services to the family members, responders, and survivors of an incident.
- Workers supporting veterinary hospitals and clinics.
- Workers supporting operations of outdoor recreational facilities for the purpose of facilitating physically distanced personal health and wellness through outdoor exercise.
Relevant sector guidance:
- All Facility Letters for health care facilities, including long-term care facilities
- Health care facilities, Skilled Nursing Facilities
- Individuals with Access and Functional Needs
- Medical Waste Management – Interim Guidelines
- Outpatient Healthcare Facility Infection Control Recommendations for Suspect COVID-19 Patients
- Prioritization of Patients for Laboratory Testing for COVID-19
- Veterinary Professionals and Premises
- Regional Centers:
- Adult and Senior Care Facilities
- Community care facilities, including assisted living facilities and child care
- Medi-Cal Managed Care Health Plans: COVID – 19 Screening and Testing
- Coverage Options Fact Sheet
- Department of Managed Health Care All Plan Letter
- California Department of Insurance Bulletin
2. Emergency Services
The Emergency Services Sector (ESS) is a community of highly-skilled, trained personnel, along with the physical and cyber resources, that provide a wide range of prevention, preparedness, response, and recovery services during both day-to-day operations and incident response. The ESS includes geographically distributed facilities and equipment in both paid and volunteer capacities organized primarily at the federal, state, local, tribal, and territorial levels of government, such as city police departments and fire stations, county sheriff’s offices, Department of Defense police and fire departments, and town public works departments. The ESS also includes private sector resources, such as industrial fire departments, private security organizations, and private emergency medical services providers.
Essential workforce, if remote working is not practical:
- Public, private, and voluntary personnel (front line and management) in emergency management, law enforcement, fire and rescue services, emergency medical services, corrections, rehabilitation and reentry, search and rescue, hazardous material response, and technicians supporting maritime and aviation emergency response.
- Public Safety Answering Points and 911 call center employees; personnel involved in access to emergency services including the emergency alert system and wireless emergency alerts.
- Fusion Center employees
- Workers who support weather disaster / natural hazard monitoring, response, mitigation, and prevention, including personnel conducting, supporting, or facilitating wildfire mitigation activities
- Workers – including contracted vendors — who maintain, manufacture, or supply equipment and services supporting law enforcement, fire, EMS, and and emergency service response operations (including safety equipment, electronic security, and uniforms)
- Workers responding to abuse and neglect of children, elders and dependent adults.
- Animal control officers and humane officers
- Security staff to maintain building access control and physical security measures
- Workers and contracted vendors who maintain and provide services and supplies to public safety facilities, including emergency communication center, public safety answering points, public safety communications centers, emergency operation centers, fire and emergency medical services stations, police and law enforcement stations and facilities.
Relevant sector guidance:
- Public Health Guidance about COVID-19 for California State Prisons
- First responders, including paramedics and EMTs
3. Food and Agriculture
The Food and Agricultural (FA) Sector is composed of complex production, processing, and delivery systems and has the capacity to feed people and animals both within and beyond the boundaries of the United States. Beyond domestic food production, the FA Sector also imports many ingredients and finished products, leading to a complex web of growers, processors, suppliers, transporters, distributors, and consumers. This sector is critical to maintaining and securing our food supply.
Essential workforce, if remote working is not practical:
- Workers supporting groceries, pharmacies, convenience stores, and other retail that sells food or beverage products, and animal/pet food, retail customer support service, information technology support staff, for online orders, pickup/takeout or delivery.
- Workers supporting restaurant carry-out and quick serve food operations, including food preparation, carry-out and delivery food employees.
- Food manufacturer employees and their supplier employees to include those employed in food ingredient production and processing facilities; aquaculture and seafood harvesting facilities; livestock, poultry, seafood slaughter facilities; pet and animal feed processing facilities; human food facilities producing by-products for animal food; beverage production facilities; and the production of food packaging, including recycling operations and processing.
- Farmers, farm and ranch workers, and agribusiness support services to include those employed in auction and sales; grain and oilseed handling, storage, processing and distribution; animal food, feed, and ingredient production, packaging, and distribution; manufacturing, packaging, and distribution of veterinary drugs; truck delivery and transport.
- Farmers, farm and ranch workers, support service workers and their supplier employees producing food supply domestically and for export to include those engaged in raising, cultivating, harvesting, packing, storing, or delivering to storage or to market or to a carrier for transportation to market any agricultural or horticultural commodity for human consumption; those engaged in producing and harvesting field crops; cannabis growers; agricultural and commodity inspection; fuel ethanol facilities; storage facilities; biodiesel and renewable diesel facilities; and other agricultural inputs
- Employees and firms supporting food, feed, and beverage distribution and ingredients used in these products including warehouse workers, vendor-managed inventory controllers, and blockchain managers.
- Workers supporting the sanitation of all food manufacturing processes and operations from wholesale to retail.
- Workers supporting the growth and distribution of plants and associated products for home gardens.
- Workers in cafeterias used to feed workers, particularly worker populations sheltered against COVID-19
- Workers in animal diagnostic and food testing laboratories
- Workers essential for assistance programs and government payments
- Government, private, and non-governmental organizations’ workers essential for food assistance programs (including school lunch programs) and government payments.
- Employees of companies engaged in the production, storage, transport, and distribution of chemicals; medicines, including cannabis; vaccines; and other substances used by the food and agriculture industry, including seeds, pesticides, herbicides, fertilizers, minerals, enrichments, and other agricultural production aids.
- Animal agriculture workers to include those employed in veterinary health (including those involved in supporting emergency veterinary or livestock services); raising of animals for food; animal production operations; livestock markets; slaughter and packing plants, manufacturers, renderers, and associated regulatory and government workforce.
- Transportation supporting animal agricultural industries, including movement of animal medical and reproductive supplies and material, animal vaccines, animal drugs, feed ingredients, feed, and bedding, live animals, animal medical materials; transportation of deceased animals for disposal; and associated regulatory and government workforce
- Workers who support sawmills and the manufacture and distribution of fiber and forest products, including, but not limited to timber, paper, and other wood and fiber products
- Employees engaged in the manufacture and maintenance of equipment and other infrastructure necessary to agricultural production and distribution
- Workers at animal care facilities that provide food, shelter, veterinary and/or routine care and other necessities of life for animals.
Relevant sector guidance:
- Food, Beverage, Other Services
- Food Industry and Food Supply Chain
The Energy Sector consists of widely diverse and geographically dispersed critical assets and systems that are often interdependent of one another. This critical infrastructure is divided into three interrelated segments or subsectors—electricity, oil, and natural gas—to include the production, refining, storage, and distribution of oil, gas, and electric power. The Energy Sector supplies fuels to the transportation industry, electricity to households and businesses, and other sources of energy that are integral to growth and production across the Nation. In turn, it depends on the Nation’s transportation, information technology, communications, finance, water, and government infrastructures.
Essential workforce, if remote working is not possible:
Workers supporting the energy sector, regardless of the energy source, segment of the system, or infrastructure the worker is involved in, or who are needed to monitor, operate, engineer, and maintain the reliability, safety, environmental health, physical and cyber security of the energy system, including power generation, transmission and distribution.
Workers supporting the energy sector, regardless of the energy source, needed for construction, manufacturing, transportation and logistics, maintenance, and permitting.
IT and OT technology for essential energy sector operations including support workers, customer service operations, call centers, and emergency response and customer emergency operations; energy management systems, control systems, Supervisory Control and Data Acquisition SCADA systems, and energy sector entity data centers; cybersecurity engineers; and cybersecurity risk management.
Workers providing services related to energy sector fuels and supply chains, supporting the procurement, mining, drilling, processing, refining, manufacturing, refueling, construction, logistics, transportation (including marine transport, terminals, rail and vehicle transport), permitting operation and maintenance, security, waste disposal, storage, and monitoring of support for resources.
Workers supporting environmental remediation and monitoring.
Workers supporting manufacturing and distribution of equipment, supplies, and parts necessary to maintain production, maintenance, restoration, and service at energy sector facilities across all energy sectors, and regardless of the energy source.
Workers at Independent System Operators and Regional Transmission Organizations, and Network Operations staff, engineers and technicians to manage the network or operate facilities.
Workers at Reliability Coordinator, Balancing Authorities, and primary and backup Control Centers, including but not limited to independent system operators, regional transmission organizations, and balancing authorities; and workers involved in energy commodity trading and scheduling.
Mutual assistance personnel, which may include workers from outside of the state or local jurisdiction
Retail fuel centers such as gas stations and truck stops, and the distribution systems that support them.
5. Water and Wastewater
The Water and Wastewater Sector is a complex sector composed of drinking water and wastewater infrastructure of varying sizes and ownership types. Multiple governing authorities pertaining to the Water and Wastewater Sector provide for public health, environmental protection, and security measures, among others.
Essential workforce, if remote working is not practical:
Employees needed to operate and maintain drinking water and wastewater/drainage infrastructure, including:
- Operational staff at water authorities
- Operational staff at community water systems
- Operational staff at wastewater treatment facilities
- Workers repairing water and wastewater conveyances and performing required sampling or monitoring
- Operational staff for water distribution and testing
- Operational staff at wastewater collection facilities
- Operational staff and technical support for SCADA Control systems
- Chemical disinfectant suppliers for water and wastewater and personnel protection
- Workers that maintain digital systems infrastructure supporting water and wastewater operations
6. Transportation and Logistics
The Transportation Systems Sector consists of seven key subsectors, or modes:
- Aviation includes aircraft, air traffic control systems, and airports, heliports, and landing strips. Commercial aviation services at civil and joint-use military airports, heliports, and sea plane bases. In addition, the aviation mode includes commercial and recreational aircraft (manned and unmanned) and a wide variety of support services, such as aircraft repair stations, fueling facilities, navigation aids, and flight schools.
- Highway and Motor Carrier encompasses roadway, bridges, and tunnels. Vehicles include trucks, including those carrying hazardous materials; other commercial vehicles, including bicycles, commercial motor coaches and school buses; vehicle and driver licensing systems; taxis, transportation services including Transportation Network Companies, and delivery services including Delivery Network Companies; traffic management systems; AND cyber systems used for operational management.
- Maritime Transportation System consists of coastline, ports, waterways, and intermodal landside connections that allow the various modes of transportation to move people and goods to, from, and on the water.
- Mass Transit and Passenger Rail includes terminals, operational systems, and supporting infrastructure for passenger services by transit buses, trolleybuses, monorail, heavy rail—also known as subways or metros—light rail, passenger rail, and vanpool/rideshare.
- Pipeline Systems consist of pipelines carrying natural gas hazardous liquids, as well as various chemicals. Above-ground assets, such as compressor stations and pumping stations, are also included.
- Freight Rail consists of major carriers, smaller railroads, active railroad, freight cars, and locomotives.
- Postal and Shipping includes large integrated carriers, regional and local courier services, mail services, mail management firms, and chartered and delivery services.
Essential workforce, if remote working is not practical:
- Employees supporting or enabling transportation functions, including truck drivers, bus drivers, dispatchers, maintenance and repair technicians, warehouse workers, truck stop and rest area workers, towing and recovery services, roadside assistance workers, intermodal transportation personnel, and workers that maintain and inspect infrastructure
- Working supporting or providing services that enable logistics operations for essential sectors, wholesale and retail sale, including warehousing, cooling, storing, packaging, and distributing products for wholesale or retail sale or use.
- Workers supporting maintenance and operation of essential highway infrastructure, including roads, bridges, and tunnels.
- Workers of firms providing services, supplies, and equipment that enable warehouse and operations, including cooling, storing, packaging, and distributing products for wholesale or retail sale or use.
- Mass transit workers providing critical transit services and/or performing critical or routine maintenance to mass transit infrastructure or equipment.
- Employees supporting personal and commercial transportation services, including taxis, bicycle services, Transportation Network Companies, and delivery services including Delivery Network Companies
- Workers responsible for operating dispatching passenger, commuter and freight trains and maintaining rail infrastructure and equipment
- Maritime transportation and inland waterway workers – to include maintenance and repair – including port authority and commercial facility personnel, dredgers, port workers, mariners, ship crewmembers, ship pilots and tugboat operators, ship supply, chandler, and equipment operators.
- Workers who support the operation, inspection, and maintenance of essential dams, locks, and levees.
- Workers who support the inspection and maintenance of aids to navigation and other government-provided services that ensure continued maritime commerce.
- Workers supporting transportation of chemicals, hazardous, medical, waste and recyclable materials to support critical sectors and infrastructure.
- Automotive repair, maintenance, and transportation equipment manufacturing and distribution facilities.
- Transportation safety inspectors, including hazardous material inspectors and accident investigator inspectors
- Manufacturers and distributors (to include service centers and related operations) of lighting and communication systems, specialized signage and structural systems, emergency response equipment and support materials, printers, printed materials, packaging materials, pallets, crates, containers, and other supplies needed to support manufacturing, packaging staging and distribution operations
- Postal, parcel, courier, last-mile delivery, and shipping workers, to include private companies who accept, process, transport, and deliver information and goods.
- Workers who supply equipment and materials for maintenance of transportation equipment.
- Employees who repair and maintain vehicles, aircraft, rail equipment, marine vessels, bicycles, and the equipment and infrastructure that enables operations that encompass movement of cargo and passengers
- Workers who support air transportation for cargo and passengers, including operation distribution, maintenance, and sanitation. This includes air traffic controllers, flight dispatchers, maintenance personnel, ramp workers, fueling agents, flight crews, airport safety inspectors and engineers, airport operations personnel, aviation and aerospace safety workers, security, commercial space personnel, operations personnel, accident investigators, flight instructors, and other on- and off-airport facilities workers.
- Workers critical to the manufacturing, distribution, sales, rental, leasing, repair, and maintenance of vehicles and other transportation equipment (including electric vehicle charging stations) and the supply chains that enable these operations, subject to adhering public health guidance issued by CDPH.
- Workers who support the operation, inspection, and maintenance of essential public works facilities and operations, including bridges, water and sewer main breaks, fleet maintenance personnel, construction of critical or strategic infrastructure, construction material suppliers, traffic signal maintenance, emergency location services for buried utilities, maintenance of digital systems infrastructure supporting public works operations, and other emergent issues
- Workers who support, such as road and line clearing, to ensure the availability of needed facilities, transportation, energy and communications.
7. Communications and Information Technology
The Communications Sector provides products and services that support the efficient operation of today’s global information-based society. Communication networks enable people around the world to contact one another, access information instantly, and communicate from remote areas. This involves creating a link between a sender (including voice signals) and one or more recipients using technology (e.g., a telephone system or the Internet) to transmit information from one location to another. Technologies are changing at a rapid pace, increasing the number of products, services, service providers, and communication options. The national communications architecture is a complex collection of networks that are owned and operated by individual service providers. Many of this sector’s products and services are foundational or necessary for the operations and services provided by other critical infrastructure sectors. The nature of communication networks involves both physical infrastructure (buildings, switches, towers, antennas, etc.) and cyber infrastructure (routing and switching software, operational support systems, user applications, etc.), representing a holistic challenge to address the entire physical-cyber infrastructure.
The IT Sector provides products and services that support the efficient operation of today’s global information-based society and are integral to the operations and services provided by other critical infrastructure Sectors. The IT Sector is comprised of small and medium businesses, as well as large multinational companies. Unlike many critical infrastructure Sectors composed of finite and easily identifiable physical assets, the IT Sector is a functions-based Sector that comprises not only physical assets but also virtual systems and networks that enable key capabilities and services in both the public and private sectors.
Essential workforce – Communications, if remote working is not practical:
- Maintenance of communications infrastructure- including privately owned and maintained communication systems- supported by technicians, operators, call-centers, wireline and wireless providers, cable service providers, satellite operations, Internet Exchange Points, Network Access Points, back haul and front haul facilities, and manufacturers and distributors of communications equipment.
- Workers performing functions related to undersea cable infrastructure and support facilities, including cable landing sites, beach manhole vaults and covers, submarine cable depots, and submarine cable ship facilities
- Government and private sector employees supporting Department of Defense internet and communications facilities.
- Workers who support radio, television, and media service, including, but not limited to front line news reporters, studio, and technicians for newsgathering, reporting, and publishing news.
- Network Operations staff, engineers and/or technicians to include IT managers and staff, HVAC & electrical engineers, security personnel, software and hardware engineers, and database administrators that manage the network or operate facilities
- Workers responsible for infrastructure construction and restoration, including contractors for construction and engineering of fiber optic cables, buried conduit, small cells, other wireless facilities, and other communications sector-related infrastructure. This includes construction of new facilities and deployment of new technology required to address congestion or customer usage on remote services.
- Installation, maintenance and repair technicians that establish, support or repair service as needed.
- Central office personnel to maintain and operate central office, data centers, and other network office facilities, and critical support personnel assisting front line employees
- Customer service and support staff, including managed and professional services as well as remote providers of support to transitioning employees to set up and maintain home offices, who interface with customers to manage or support service environments and security issues, including payroll, billing, fraud, logistics and troubleshooting
- Workers providing electronic security, fire, monitoring, and life safety services, and who ensure physical security, cleanliness, and the safety of facilities and personnel, including those who provide temporary licensing waivers for security personnel to work in other States or Municipalities.
- Dispatchers involved with service repair and restoration
- Retail customer service personnel at critical service center locations for onboarding customers, distributing and repairing equipment and other supply chain personnel, to support individuals’ remote emergency communications needs;
- External Affairs personnel to assist in coordinating with local, state, and federal officials to address communications needs supporting COVID-19 response, public safety, and national security.
- Workers responsible for ensuring that persons with disabilities have access to and the benefits of various communications platforms, including those involved in the provision of telecommunication relay services, closed captioning of broadcast television for the deaf, video relay services for deaf citizens who prefer communication via American Sign Language over text, and audio-description for television programming.
Essential workforce – Information Technology, if remote working is not practical:
- Workers who support command centers, including, but not limited to Network Operations Command Centers, Broadcast Operations Control Center and Security Operations Command Centers
- Data center operators, including system administrators, HVAC & electrical engineers, security personnel, IT managers and purchasers, data transfer solutions engineers, software and hardware engineers, and database administrators
- Workers who support client service centers, field engineers, and other workers supporting critical infrastructure, as well as manufacturers and supply chain vendors that provide hardware and software, support services, research and development, information technology equipment (to include microelectronics and semiconductors), and HVAC and electrical equipment for critical infrastructure and test labs and certification agencies that qualify such equipment for critical infrastructure.
- Workers needed to pre-empt and respond to cyber incidents involving critical infrastructure,, and entities supporting the functioning of critical infrastructure sectors
- Suppliers, designers, transporters and other workers supporting the manufacture, distribution, and construction of essential global, national and local infrastructure for computing services (including cloud computing services and teleworking capabilities), business infrastructure, financial transactions, web-based services, and critical manufacturing
- Workers supporting communications systems, information technology, and work from home solutions
- Employees required to support Software as a Service businesses that enable remote working, performance of business operations, distance learning, media services, and digital health offerings, or required for technical support crucial for business continuity and connectivity.
8. Government Operations and other community-based essential functions
Essential workforce, if remote working is not practical:
- Critical government workers, as defined by the employer and consistent with Continuity of Operations Plans and Continuity of Government plans.
- County workers responsible for determining eligibility for safety net benefits
- The Courts, consistent with guidance released by the California Chief Justice
- Workers who support administration and delivery of unemployment insurance programs, income maintenance, employment service, disaster assistance, workers’ compensation insurance and benefits programs, and pandemic assistance
- Workers to ensure continuity of building functions, including but not limited to security and environmental controls, the manufacturing and distribution of the products required for these functions, and the permits and inspection for construction.
- Elections personnel
- Federal, State, and Local, Tribal, and Territorial employees who support Mission Essential Functions and communications networks
- Trade Officials (FTA negotiators; international data flow administrators)
- Weather forecasters
- Workers that maintain digital systems infrastructure supporting other critical government operations
- Workers who support necessary credentialing, vetting and licensing operations for critical sector workers and operations.
- Workers who are critical to facilitating trade in support of the national, state, and local emergency response supply chain
- Workers supporting public and private childcare establishments, pre-K establishments, K-12 schools, colleges, and universities for purposes of distance learning, provision of school meals, or care, supervision, and instruction of minors
- Staff at government offices who perform title search, notary, and recoding services in support of mortgage and real estate services and transactions
- Workers and instructors supporting academies and training facilities and courses for the purpose of graduating students and cadets that comprise the essential workforce for all identified critical sectors
- Clergy for essential support and faith-based services that are provided outdoors, or through streaming or other technologies that support physical distancing and state public health guidelines.
- Human services providers, especially for at risk populations, including home delivered meal providers for older adults, people with disabilities, and others with chronic health conditions; home-maker services for frail, homebound, older adults; personal assistance services providers to support activities of daily living for older adults, people with disabilities, and others with chronic health conditions who live independently in the community with supports and services; home health providers who deliver health care services for older adults, people with disabilities, and others with chronic health conditions who live independently in the community with supports and services.
- Government entities, and contractors that work in support of local, state, and federal public health and medical mission sets, including but not limited to supporting access to healthcare and associated payment functions, conducting public health functions, providing medical care, supporting emergency management, or other services necessary for supporting the COVID-19 response.
Relevant sector guidance:
- Schools and institutions of higher education
- Guidance for Using Disinfectants at Schools and Child Cares
- Community care facilities, including assisted living facilities and child care
9. Critical Manufacturing
The Critical Manufacturing Sector identifies several industries to serve as the core of the sector: Primary Metals Manufacturing, Machinery Manufacturing, Electrical Equipment, Appliance, and Component Manufacturing, Transportation Equipment Manufacturing Products made by these manufacturing industries are essential to many other critical infrastructure sectors.
Essential workforce, if remote working is not practical:
- Workers necessary for the manufacturing of metals, industrial minerals, semiconductors, materials and products needed for supply chains of the critical infrastructure sectors.
- Workers necessary for the manufacturing of materials and products needed to manufacture medical equipment and personal protective equipment
- Workers necessary for mining and production of critical minerals, materials and associated essential supply chains, and workers engaged in the manufacture and maintenance of equipment and other infrastructure necessary for mining production and distribution.
- Workers who produce or manufacture parts or equipment that supports continued operations for any essential services and increase in remote workforce, including computing and communication devices, semiconductors, and equipment such as security tools for Security Operations Centers (SOCs) or data centers.
- Workers manufacturing or providing parts and equipment that enable the maintenance and continued operation of essential businesses and facilities.
10. Financial Services
The Financial Services Sector includes thousands of depository institutions, providers of investment products, insurance companies, other credit and financing organizations, and the providers of the critical financial utilities and services that support these functions. Financial institutions vary widely in size and presence, ranging from some of the world’s largest global companies with thousands of employees and many billions of dollars in assets, to community banks and credit unions with a small number of employees serving individual communities. Whether an individual savings account, financial derivatives, credit extended to a large organization, or investments made to a foreign country, these products allow customers to: Deposit funds and make payments to other parties; Provide credit and liquidity to customers; Invest funds for both long and short periods; Transfer financial risks between customers.
Essential workforce, if remote working is not practical:
- Workers who are needed to process and maintain systems for processing financial transactions and services, including payment, clearing, and settlement; wholesale funding; insurance services; and capital markets activities
- Workers who are needed to maintain orderly market operations to ensure the continuity of financial transactions and services.
- Workers who are needed to provide business, commercial, and consumer access to banking and non-bank financial and lending services, including ATMs, lending money transmission, and to move currency, checks, securities, and payments
- Workers who support financial operations, such as those staffing call, data and security operations centers, managing physical security, or providing accounting services.
- Workers supporting production and distribution of debit and credit cards.
- Workers providing electronic point of sale support personnel for essential businesses and workers.
11. Chemical and Hazardous Materials
The Chemical Sector—composed of a complex, global supply chain—converts various raw materials into diverse products that are essential to modern life. Based on the product produced, the sector can be divided into five main segments, each of which has distinct characteristics, growth dynamics, markets, new developments, and issues: Basic chemicals; Specialty chemicals; Agricultural chemicals; Pharmaceuticals; Consumer products.
Essential workforce, if remote working is not practical:
- Workers supporting the chemical and industrial gas supply chains, including workers at chemical manufacturing plants, workers in laboratories, workers at distribution facilities, workers who transport basic raw chemical materials to the producers of industrial and consumer goods, including hand sanitizers, food and food additives, pharmaceuticals, textiles, building materials, plumbing, electrical and paper products.
- Workers supporting the safe transportation of chemicals, including those supporting tank truck cleaning facilities and workers who manufacture packaging items
- Workers supporting the production of protective cleaning and medical solutions, personal protective equipment, disinfectants, and packaging that prevents the contamination of food, water, medicine, among others essential products
- Workers supporting the operation and maintenance of facilities (particularly those with high risk chemicals and/ or sites that cannot be shut down) whose work cannot be done remotely and requires the presence of highly trained personnel to ensure safe operations, including plant contract workers who provide inspections
- Workers who support the production and transportation of chlorine and alkali manufacturing, single-use plastics, and packaging that prevents the contamination or supports the continued manufacture of food, water, medicine, and other essential products, including glass container manufacturing
- Workers at nuclear facilities, workers managing medical waste, workers managing waste from pharmaceuticals and medical material production, and workers at laboratories processing test kits
- Workers who support hazardous materials response and cleanup
- Workers who maintain digital systems infrastructure supporting hazardous materials management operations
- Workers who support the removal, storage, and disposal of residential and commercial solid waste and hazardous waste, including landfill and recycling operations.
12. Defense Industrial Base
The Defense Industrial Base Sector is the worldwide industrial complex that enables research and development, as well as design, production, delivery, and maintenance of military weapons systems, subsystems, and components or parts, to meet U.S. military requirements. The Defense Industrial Base partnership consists of Department of Defense components, Defense Industrial Base companies and their subcontractors who perform under contract to the Department of Defense, companies providing incidental materials and services to the Department of Defense, and government-owned/contractor-operated and government-owned/government-operated facilities. Defense Industrial Base companies include domestic and foreign entities, with production assets located in many countries. The sector provides products and services that are essential to mobilize, deploy, and sustain military operations.
Essential workforce, if remote working is not practical:
- Workers who support the essential services required to meet national security commitments to the federal government and U.S. Military, including, but are not limited to, space and aerospace workers, nuclear matters workers, mechanical and software engineers (various disciplines), manufacturing and production workers, IT support, security staff, security personnel, intelligence support, aircraft and weapon system mechanics and maintainers, and sanitary workers who maintain the hygienic viability of necessary facilities.
- Personnel working for companies, and their subcontractors, who perform under contract or sub-contract to the Department of Defense (DoD) and the Department of Energy (DoE) (on nuclear matters), as well as personnel at government-owned/contractor operated facilities, and who provide materials and services to the DoD and DoE (on nuclear matters), including support for weapon systems, software systems and cybersecurity, defense and intelligence communications, surveillance, sale of U.S. defense articles and services for export to foreign allies and partners (as authorized by the U.S. government), and space systems and other activities in support of our military, intelligence, and space forces.
13. Industrial, Commercial, Residential, and Sheltering Facilities and Services
Essential workforce, if remote working is not practical:
- Construction workers who support the construction, operation, inspection, and maintenance of construction sites and construction projects (including housing, commercial, and mixed-use construction); and workers who support the supply chain of building materials from production through application/installation, including cabinetry, fixtures, doors, cement, hardware, plumbing, electrical, heating/cooling, refrigeration, appliances, paint/coatings, and employees who provide services that enable repair materials and equipment for essential functions.
- Workers such as plumbers, electricians, exterminators, and other service providers who provide services that are necessary to maintaining the safety, sanitation, construction material sources, and essential operation of construction sites and construction projects (including those that support such projects to ensure the availability of needed facilities, transportation, energy and communications; and support to ensure the effective removal, storage, recycling and disposal of solid waste and hazardous waste)
- Workers such as plumbers, electricians, exterminators, and other service providers who provide services that are necessary to maintaining the safety, sanitation, and essential operation of residences, businesses, and buildings such as hospitals and senior living facilities, including any facility supporting COVID-19 response.
- Workers who support the supply chain of building materials from production through application and installation, including cabinetry, fixtures, doors, cement, hardware, plumbing (including parts and services), electrical, heating and cooling, refrigeration, appliances, paint and coatings, and workers who provide services that enable repair materials and equipment for essential functions.
- Workers in hardware and building materials stores, consumer electronics, technology and appliances retail, and related merchant retailers, wholesalers and distributors that support essential workforce functions where sales and operations cannot be conducted online
- Warehouse operators, including vendors and support personnel critical for business continuity (including heating, ventilation, and air conditioning (HVAC) and electrical engineers, security personnel, and janitorial staff), e-commerce or online commerce, and customer service for essential functions.
- Workers supporting the operations of commercial buildings that are critical to safety, security, and the continuance of essential activities, such as on-site property managers, building engineers, security staff, fire safety directors, janitorial personnel, and service technicians (e.g., mechanical, HVAC, plumbers, electricians, and elevator).
- Workers supporting ecommerce through distribution, warehouse, call center facilities, and other essential operational support functions, that accept, store, and process goods, and that facilitate their transportation and delivery
- Workers distributing, servicing, repairing, installing residential and commercial HVAC systems, boilers, furnaces and other heating, cooling, refrigeration, and ventilation equipment.
- Workers managing or servicing hotels or other commercial and residential buildings that are used for COVID-19 mitigation and containment measures, treatment measures, provide accommodation for essential workers, or providing housing solutions, including measures to protect homeless populations.
- Workers responsible for the leasing of residential and commercial properties to provide individuals and families with ready access to available housing.
- Residential and commercial real estate workers, limited to scheduled property viewings to a potential buying party. This does not extend to open-house viewings, nor viewings with more than one buying party at a time.
- Professional services, such as legal or accounting services, when necessary to assist in compliance with legally mandated activities and critical sector services
- Workers responsible for handling property management, maintenance, and related service calls who can coordinate the response to emergency “at-home” situations requiring immediate attention, as well as facilitate the reception of deliveries, mail, and other necessary services.
- Workers supporting the entertainment industries, studios, and other related establishments such as establishments that provide content for professional broadcast, provided they follow COVID-19 public health guidance around physical distancing.
- Workers that provide or determine eligibility for food, shelter, in-home supportive services, child welfare, adult protective services and social services, and other necessities of life for economically disadvantaged or otherwise needy individuals (including family members)
- Workers performing services in support of the elderly and disabled populations who coordinate a variety of services, including health care appointments and activities of daily living.
- Workers who provide support to vulnerable populations to ensure their health and well-being including family care providers.
- Workers providing dependent care services, particularly those whose services ensure essential workers can continue to work.
- Workers who support food, shelter, and social services, and other necessities of life for economically disadvantaged or otherwise needy individuals, such as those residing in shelters.
- Workers in laundromats, laundry services, and dry cleaners.
- Workers providing disinfection services, for all essential facilities in essential sectors
- Workers necessary for the installation, maintenance, distribution, and manufacturing of water and space heating equipment and its components.
- Support required for continuity of services, including commercial disinfectant services, janitorial/cleaning personnel, and support personnel functions that need freedom of movement to access facilities in support of front-line employees.
Relevant sector guidance:
- Cleaning & Waste Management for Residences 2/2020
- Essential/Emergency Personnel Providing Critical In-Home Services
- Home cleaning with COVID-19 positive individuals
- Recommended Strategic Approaches for COVID-19 Response for Individuals Experiencing Homelessness
- Flow Chart: COVID-19 Recommended Protocol for People Experiencing Homelessness
- Homeless Assistance Providers
- Immigrant Communities
- Pets & People
Relevant guidance for all sectors
California’s strength is in its diversity. Discrimination and hate have no place in our society, let alone in our response to COVID-19. Here are the different forms discrimination can take, and what you can do about them.
On this page:
Associating COVID-19 with any group of people or ethnicity is wrong and dangerous. Violence, bullying and harassment must be reported and stopped for the good of all.
During this public health emergency, it’s particularly important to stop discrimination. Unchecked, it can lead to denial of healthcare, violation of civil rights, and violence. This can cause further spread of the virus and deaths, with grave impact to the community. Share accurate information – don’t promote stigma or hate. This will help us come together as a community to fight COVID-19.
California law protects every person in the state from discrimination. You may not be discriminated against because of race, national origin, ancestry, or immigration status. Discrimination may not happen in:
Businesses are also prohibited from discriminating because of citizenship or language spoken. This includes housing providers.
California law also protects every person from violence related to discrimination.
If you have faced any of these forms of discrimination or violence, file a complaint.
Fear and anxiety about coronavirus are real. But they are no excuse for stigmatizing whole groups of people. While the spread of COVID-19 began abroad, the disease is not linked to any race or nationality.
Stigmatizing people because of where they appear to be from is wrong and does not make you safe. Anyone can have coronavirus. Stigmatized groups suffer mentally and physically when we let fear, hatred, stigma, and bad data inform our actions. We must call out harmful language and remove it from our own speech.
Keep our communities resilient during tough times. Eliminate stigma in your words and actions.
No one is to blame for the COVID-19 outbreak, and we must all work together to end the pandemic. This is a good time for a few reminders about how to be a good neighbor:
- Speak up when you see others treated poorly.
- Know that many of us will get COVID-19, regardless of our race, ethnicity, gender, age, or sexual orientation.
- Be kind to others and treat everyone with respect.
- Read Governor Newsom’s Twitter statements against xenophobia targeting the Asian-American community.
Sending or posting hurtful content is a form of bullying. It can happen even when a student is learning at home. Such behavior is damaging, and should not be tolerated.
If you think your child is being cyberbullied, there is help. See the Department of Education’s bullying prevention resources.
A hate crime is a crime motivated by the victim’s perceived social group. It is different from hate speech, which is protected by the First Amendment. But when hate speech leads to a hate crime, the law protects the victim.
If you suspect you are the victim of a hate crime, contact your local police right away. Save all evidence, and write down everything you can remember. See guidance on hate crimes and how to report them in several languages.
There are food benefits and resources for Californians affected by the COVID-19 pandemic. Food help is available to everyone who needs it, whether you are working or not.
On this page:
- Immediate food help
- Women, infants, and children (WIC)
- School meals
- Pandemic EBT (P-EBT) for children
- Home-delivered meals for older adults
Immediate food help
Find your local food bank
If you need food now, you can get help from your local food bank. Many food banks can connect you with free groceries or a hot meal.
Contact your local food bank for a list of places you can get food in your area.Find a food bank near you
If you need help finding food or other essential services, call 211 to speak to someone who can help.
211 is a free and confidential helpline that connects you to local resources like:
- Affordable housing or shelter
- Cash assistance
- Referrals for childcare
It is available in over 100 languages, 24 hours a day, 7 days a week.
If your income has decreased or stopped, you can apply for CalFresh food benefits.
You can use CalFresh to help buy food at grocery stores, farmers markets, and online. People and families with low income can apply for CalFresh any time.
You can also call 1‑877‑847‑3663 (1‑877‑847‑FOOD) to apply.
Getting CalFresh does not affect:
- Other benefits you may be receiving
- Your immigration status or make you a public charge
EBT cards work online
Your CalFresh benefits (sometimes called SNAP or food stamps) are issued on an EBT card each month.
Use your EBT card to buy groceries online at:
Shop online and pay at pickup with your EBT card at:
More information about using EBT cards
- Check the frequently asked questions about using EBT online.
- Find which stores offer home delivery or pickup using EBT.
- See all participating Albertsons, Vons, and Safeway locations.
Temporary expanded eligibility for college students
Some college students are eligible to receive CalFresh benefits to help buy groceries. Learn more about the temporary changes to student eligibility.Apply for CalFresh for students
Women, infants, and children (WIC) food benefits
If you lost your job because of COVID-19, you can apply for WIC. You can also apply if your income has decreased, or if you are unable to work, even temporarily, due to COVID-19.
WIC helps families get access to healthy foods and a lot more. WIC serves babies and children up to age 5, pregnant women, and new mothers. Parents, grandparents, foster parents, or guardians can enroll children under age 5. Working families and migrant families can apply too.
Families get increased WIC fruits and vegetables benefits from June to September 2021.
Check your local school district to find out how and where to get free or reduced-cost school meals.
Pandemic EBT (P-EBT) for children
Children can get Pandemic EBT (P-EBT) benefits that help their families buy food.
Children may be eligible for P-EBT if they are:
- Eligible for free or reduced-price meals at school, or
- Under age 6 and getting CalFresh food benefits
Families do not need to sign-up or submit an application to get P-EBT. Information from other programs determines if your child is eligible.
- Make sure your child’s school has their current mailing address on file
- Apply for free or reduced-price meals through your child’s school
- Apply for CalFresh
Getting P-EBT does not affect:
- Other benefits you may be receiving
- Your immigration status or make you a public charge
P-EBT cards work the same as CalFresh EBT cards. You can use them to buy food at most grocery stores, farmers markets, and online.
Families with eligible children will get P-EBT benefit cards in the mail. Families will receive a separate card for each eligible child.
P-EBT cards for eligible kids under age 6 have already been mailed out. Cards for eligible school-age kids are being mailed out now through November 2021.
P-EBT cards arriving by mail have benefits loaded for the months of October 2020 through January 2021.
Cards will automatically be reloaded in:
- November 2021 with benefits for the months of February through May 2021
- December 2021 with benefits for the months of June through August 2021
Visit the P-EBT website for more information about this program.
If you need help, call the P-EBT Helpline at 877-328-9677 (M-F, 6 am to 8 pm).
Home-delivered meals for older adults
You can get home-delivered meals if you’re:
- Age 60 or older, and
- Frail or homebound due to illness or disability, or otherwise isolated
Your income level does not affect your eligibility to receive meals.
If you’re eligible to receive meals, your household members may also be able to get meals. This includes:
- Your spouse, even if they are under age 60
- Household members with a disability
To find a meal provider:
- Call 1-800-510-2020. This automated line connects you to the phone line for services in your county. It is available in English, Spanish, and Chinese.
- Find the phone number for your county on this list and call it to get connected.
Find more services
More services are available to:
- Older adults
- Adults with disabilities
- Family caregivers
To learn more:
- Call 1-800-510-2020
- Find your county’s phone number on this list
- Check the programs and services available from the California Department of Aging
Food boxes for older adults
If you’re 60 or older, you can get extra food boxes from some food banks to supplement your diet. These food banks distribute food boxes. Call the listed food bank in your area to get a box.
Great Plates Delivered
The Great Plates Delivered program ended on July 9, 2021. This program delivered meals from local restaurants to older adults. This program helped seniors stay safe at home during the pandemic.
Call the California COVID-19 information hotline
If you need help finding food, call California’s COVID-19 information hotline at 833-422-4255.
The hotline is open M-F, 8 am to 8 pm, and Sat-Sun, 8 am to 5 pm.
Call the hotline for:
- Help connecting to essential services in your area
- Answers to general questions about COVID-19
Call 911 if you or the person you are helping is in immediate danger.
The coronavirus (COVID-19) outbreak has changed all of our lives. You may still feel anxious, stressed, worried, sad, bored, depressed, lonely or frustrated because of it. You’re not alone.
On this page:
- Strategies for managing stress
- Crisis hotlines
- Find behavioral and mental health services
- Helplines if you feel unsafe
- Resources to help others
Strategies for managing stress
- Be mindful of your intake of information from news sources about the virus, and consider taking breaks from it.
- Maintain social contact with supportive relationships like friends, family or others, by phone, text, internet, or in-person when safe to do so.
- Treat your body kindly: eat healthy foods, avoid excessive alcohol, and exercise as you are able.
- Call your health care provider if your anxiety interferes with your daily activities.
More stress relief techniques are available in the Roadmap for Resilience and COVID-19 playbook available from the Office of the Surgeon General.
Hotlines if you need to talk to someone
If you are feeling overwhelmed with sadness, depression, or anxiety, or feel like you want to harm yourself or others, you can call the National Suicide Prevention Hotline at 800‑273‑8255.
There are additional resources available if you are in crisis:
- Disaster Distress Helpline: Call 800‑985‑5990 (TTY 800‑846‑8517) or text TalkWithUs to 66746 for 24/7 support.
- Crisis Text Line: Text HOME to 741741 for 24/7 crisis support.
- California Suicide & Crisis Hotlines: Find phone numbers and links to all the suicide and crisis hotlines by county in California.
- CalHOPE Peer-Run Warm Line: Call 833‑317‑HOPE (4673) 24/7 for non-emergency support specific to COVID-19 stressors.
- California Warm Peer Line: Call 855‑845‑7415 for 24/7 for non-emergency support to talk to a peer counselor with lived experience.
Youth and teens
- California Youth Crisis Line: Youth ages 12-24 can call or text 800‑843‑5200 or chat online for 24/7 crisis support.
- TEEN LINE: Teens can talk to another teen by texting “TEEN” to 839863 from 6pm – 9pm, or call 800‑852‑8336 from 6pm – 10pm.
First responders and law enforcement
- Fire/EMS helpline: Call 888‑731-FIRE (3473) to find 24/7 support for a variety of behavioral health issues for firefighters.
- COPLINE: Call 800‑267‑5463 to find support 24/7 for law enforcement officers.
- Friendship Line: Call 888‑670‑1360 for 24/7 support if you are 60 years or older, or an adult living with disabilities.
- California Aging and Adult Information Line: Call 800‑510‑2020 for help finding local assistance.
Deaf and hard of hearing individuals
National Suicide Prevention Deaf and Hard of Hearing Hotline: Access 24/7 video relay service by dialing 800‑273‑8255 (TTY 800‑799‑4889).
Services for substance use disorders
- SAMHSA National Helpline: Call 800‑662‑HELP for 24/7 information and referrals in English and Spanish.
- SAMHSA Treatment Locator Find drug or alcohol treatment programs.
- Trevor Project: Call 866‑488‑7386 or text START to 678678 for 24/7 information and suicide prevention resources for LGBTQ youth.
- Lesbian, Gay, Bisexual and Transgender National Hotline: Call 800‑273‑8255 from 1:00 PM – 9:00 PM for support, information or help finding resources.
- Victims of Crime Resource Center: Call or text 800‑842‑8467 or chat online for information about LGTBQ rights, legal protections, and local resources.
Find behavioral and mental health services
If you have Medi-Cal and are in need of mental health services, call the number on your health plan membership card, or call your local county mental health line. For help finding what services are covered, call the Medi-Cal Managed Care and Mental Health Office of the Ombudsman at 888‑452‑8609 Monday through Friday from 8am – 5pm.
If you have a health plan through your employer or purchase your own health insurance, and are in need of mental health services, call the number on your health plan membership card.
If you feel like you are coping with your stress by drinking or taking drugs, there is help available from the substance use disorder programs in your county or call the national treatment locator at 800‑662‑HELP.
Helplines if you feel unsafe
Partner abuse is never okay and there are people standing by to help, especially during this health crisis. If you can, call the National Domestic Violence Hotline at 800‑799‑SAFE or text LOVEIS to 22522 for 24/7 help in English or Spanish. If you can’t call, visit TheHotline.org to learn how to create a safety plan or get immediate help with the 24/7 “Chat Now” feature.
Visit the California Victims Compensation Board website to find information on county victim service providers in California.
There are additional resources available:
- California Partnership to End Domestic Violence: Call 916‑444‑7163 Monday through Friday from 8:30am – 5:30pm for assistance finding local programs.
- Safety planning guide Use this guide to help with safety planning if you are a survivor of intimate partner violence.
- Domestic Violence Service Providers list: Find information about programs across the state.
- Sexual Assault and Human Trafficking Victim Service Provider List: Use this list to find local resources if you are a victim of sexual assault or human trafficking.
Resources to help others
Protecting children from abuse and neglect
Community members play an important role in protecting children from abuse and neglect. If you are worried about the health or safety of a child, call the local CPS hotline for the county where the child lives or find a local child abuse youth victim service provider.
You may also be able to help children and youth who have been abused or neglected by stepping up to serve as a foster caregiver. Please contact your local county’s Social Service or Human Service department, or call the toll-free line at 800‑KIDS‑4‑US.
If you are concerned about a family in need of food or assistance, or you need resources yourself, call 211, contact your local non-profit Family Resource Center, or apply for public benefits, which may include health care, cash aid, and food and nutrition assistance, through your county’s Social Services or Health and Human Services department.
NAMI California has resources for family members supporting loved ones with mental health conditions. You can call their HelpLine at 800‑950‑NAMI to get information, resource referrals and support from 7:00am – 3:00pm or email email@example.com.
Caregivers can find resources at the Department of Aging website, including guidelines to protect the health and safety of both you and your loved one from COVID-19.
County Adult Protective Services
Adult Protective Services: Call 833‑401‑0832 24/7 for concerns about adult abuse, neglect, or exploitation.
California has rules to keep workplaces safe from COVID-19.
On this page:
COVID-19 workplace safety
Physical distancing and capacity limits for businesses and activities are over. Guidance for specific industries has ended. But employers are still responsible for maintaining safe environments for employees and customers.
COVID-19 Prevention Emergency Temporary Standards
Employers must follow workplace safety and health regulations to protect workers. That includes protecting workers from COVID-19. Follow the COVID-19 Prevention Emergency Temporary Standards (ETS) to keep your workplace safe. They cover:
- How to prevent infection in the workplace
- What to do about outbreaks
- How to keep employees safe in employer-provided transportation and housing
Visit Safer At Work to learn more about COVID-19 workplace safety.
Masking at work
Masks are recommended for everyone at work indoors, whether they are vaccinated or unvaccinated. The California Division of Occupational Safety and Health (Cal/OSHA) encourages employers and workers to follow the California Department of Public Health’s Guidance for the Use of Face Coverings.
Returning to work after getting sick or exposed to COVID-19
Employers must ensure workers meet the criteria in the ETS before they return to work.
Workers that have COVID-19 symptoms
If a worker has symptoms, they cannot return to work until all of these are true:
- At least 10 days have passed since their symptoms began
- Their fever has been gone for 24 hours without the aid of medication
- Their symptoms have improved
This applies whether they are vaccinated or not. A negative test is not required to return to work.
Workers that do not have COVID-19 symptoms, but test positive
If a worker does not have symptoms, but tests positive, they cannot return to work for at least 10 days after they first tested positive. This applies whether they are vaccinated or not. A negative test is not required to return to work.
Workers that do not have COVID-19 symptoms, but had close contact
A worker who had close contact with someone who has COVID-19 can continue to go to work if all of these are true:
- They have either:
- Been fully vaccinated
- Recovered from COVID-19 in the last 90 days
- They do not have symptoms
- They did not test positive
If a worker does not have symptoms, had close contact, and is not vaccinated, when they may return to work depends:
- If they test negative after Day 5 from the last date of exposure, they may return to work after Day 7
- If they do not get tested, they cannot return to work for at least 10 days since their last exposure to COVID-19
Vaccination and testing requirements
In some workplaces, workers must verify that they are fully vaccinated, or be regularly tested for COVID-19.
Healthcare facilities and congregate settings
People who work in these locations must verify that they are fully vaccinated:
- Healthcare facilities
- Adult and senior care facilities
- In-home care
- Homeless shelters
- Correctional facilities and detention centers
Exceptions can only be made for those with a:
- Conflicting religious belief
- Qualified medical reason
Workers who are not be vaccinated must:
- Get tested for COVID-19 regularly
- Wear masks
Find details about vaccination requirements:
- Workers in adult and senior care facilities and in-home care workers
- Healthcare workers
- Healthcare workers in correctional facilities and detention centers
- Healthcare worker protections in high-risk settings
State employees working on-site must verify that they are fully vaccinated, or get tested regularly for COVID-19 and wear a mask.
Teachers and school employees must verify that they are fully vaccinated, or get tested regularly for COVID-19.Find a testing location Get your digital vaccine record
Providing N95 respirators
Employers must provide unvaccinated employees with N95 respirators upon their request and at no cost. California is providing a one-month supply of N95 respirators to small businesses. Visit the Voluntary N95 Distribution page if your business would like to participate in this program.
Employers may require employees to be vaccinated
An employer can require their employees to receive a COVID-19 vaccine as long as the employer:
- Does not discriminate against or harass employees or job applicants on the basis of a protected characteristic, such as disability or national origin
- Provides reasonable accommodations related to disability or sincerely-held religious beliefs or practices
- Does not retaliate against anyone for engaging in protected activities, such as requesting a reasonable accommodation
Learn more about workplace safety and civil rights in the Department of Fair Employment and Housing’s FAQs.
Find details about reasonable accommodations in the U.S. Equal Employment Opportunity (EEO) Commission’s information about COVID-19 and EEO laws.
Request proof of vaccination
Employers requiring proof of COVID-19 vaccination status for employees or patrons should follow the Department of Public Health’s Vaccine Record Guidelines and Standards:
- Verify records through a private and confidential process.
- Protect patrons from discrimination.
- Do not create barriers to essential services or restrict access based on a protected characteristic.
Help employees get vaccinated
Employers can assist their employees by:
- Coordinating vaccination events with provider partners
- Hosting a mobile or pop-up clinic
- Helping employees book appointments
- Providing employees with educational resources
Learn more in the Employer Vaccination Toolkit.
- California Labor and Workforce Development Agency and Department of Industrial Relations: Safer At Work
- California Labor and Workforce Development Agency: COVID-19 Resources for Employers and Workers
- California Labor Commissioner: COVID-19 Guidance and Resources
- California Department of Fair Employment and Housing: COVID-19 Resources and Guidance
- California Division of Occupational Safety and Health: Cal/OSHA COVID-19 Guidance and Resources
If you’ve been financially affected by COVID-19, you may be eligible for help.
Renters can get protection against eviction and help with payments for rent and utilities. Landlords may apply for help as well.
Learn what stimulus payments are still available, and how you can qualify for them.
Pandemic-specific benefits ended or were reduced on September 4, 2021. Find out what you’re eligible for now, and how to apply.
Have more questions, or want to know your local area’s COVID-19 response? Call one of the hotlines below, or check the text alerts and website from your local health department.
On this page:
Statewide COVID-19 Hotline
The statewide call center is open 7 days a week:
- Monday-Friday, 8:00 AM to 8:00 PM Pacific Time
- Saturday and Sunday, 8:00 AM to 5:00 PM Pacific Time
This COVID-19 information line is a part of our ongoing effort to provide reliable, trusted information and support.
CA Notify Hotline
CA Notify, Google and Apple’s exposure notification system, alerts you if you were in close contact with someone who tests positive for COVID-19 while preserving your privacy.
The statewide call center is open 7 days a week, 8:00 AM to 6:00 PM Pacific Time.
Local information line
Californians can call 211, which gives local information on social services 24 hours a day.
Text alerts from your county
Use our lookup tool to find COVID-19 text alerts you can get from your county.Sign up for county alerts
Your area’s COVID-19 website
Select your county or city to find out more from your local public health department, like testing or vaccination sites near you.
- Alameda County
- Alpine County
- Amador County
- Butte County
- Calaveras County
- Colusa County
- Contra Costa County
- Del Norte County
- El Dorado County
- Fresno County
- Glenn County
- Humboldt County
- Imperial County
- Inyo County
- Kern County
- Kings County
- Lake County
- Lassen County
- Los Angeles County
- Madera County
- Marin County
- Mariposa County
- Mendocino County
- Merced County
- Modoc County
- Mono County
- Monterey County
- Napa County
- Nevada County
- Orange County
- Placer County
- Plumas County
- Riverside County
- Sacramento County
- San Benito County
- San Bernardino County
- San Diego County
- San Francisco City and County
- San Joaquin County
- San Luis Obispo County
- San Mateo County
- Santa Barbara County
- Santa Clara County
- Santa Cruz County
- Shasta County
- Sierra County
- Siskiyou County
- Solano County
- Sonoma County
- Stanislaus County
- Sutter County
- Tehama County
- Trinity County
- Tulare County
- Tuolumne County
- Ventura County
- Yolo County
- Yuba County
California supports the safe return to in-person instruction for the 2021-2022 school year.
On this page:
California has released guidance for K-12 schools for the 2021-2022 school year. This guidance:
- Helps schools prepare for safe in-person instruction
- Applies CDC’s latest recommendations to the conditions in California
- Requires all adults and students in K-12 schools to wear masks indoors
- Applies to all school-based extracurricular activities, including:
More information about this guidance:
Visit the Safe Schools Parent page for information about COVID-19 and school safety.
The California Department of Public Health (CDPH) continues to assess conditions on an ongoing basis. CDPH will determine by November 1, 2021 whether to update mask requirements.
Vaccination requirements for students
Students will be required to get vaccinated to come to school. This will take effect for students in grades 7 through 12 once the vaccine has full FDA approval for kids age 12 and up.
Vaccination and testing requirements for school staff
Teachers and school employees must verify they are fully vaccinated, or get tested regularly for COVID-19.Find a testing location Get your digital vaccine record
Higher education institutions must follow CDPH’s Guidance for the Use of Face Coverings.
Employers must comply with California’s COVID-19 Prevention Emergency Temporary Standards.
Find resources for colleges and universities to reduce the risk of COVID-19.
Public colleges and universities have shared the latest information for their communities.
If you’re applying for or getting financial aid, visit the California Student Aid Commission website for updates.
Childcare providers must follow the guidance for childcare.
Visit mychildcare.ca.gov to find a provider in your area.
California has programs to help families pay for childcare. Find out if you qualify for help paying for childcare.
Camps and supervised youth activities
California’s guidance for overnight camps is in effect through September 2021.